We offer free shipping in the UK.
For Mainland UK orders, standard shipping usually takes 2 working days. For Non-Mainland UK including the Scottish Highlands, Scottish Isles and Northern Ireland locations, shipping may take slightly longer. In particularly busy times, these times could be slightly longer.
We’ll send you a tracking number when we dispatch so that you can check progress.
Unfortunately, we do not currently deliver to addresses outside the UK, but please check our Story/Stockists page for International partners.
MY ORDER HASN'T ARRIVED
We’re sorry about that. If you haven’t received your order within 5 days and haven’t heard from our team already, please send us an email with your order number and we will look into it straight away. email@example.com
CAN I TRY BEFORE I BUY?
We often do samplings and events in our stockists, but currently don’t provide miniature samples. Please take a look at our Instagram feed for some of the bars and restaurants that stock us.
RETURNS AND EXCHANGES
If you’ve changed your mind and want to cancel your order, get in touch with us at firstname.lastname@example.org. If your order has already been dispatched you cannot change or cancel your order, however you can return your order for a refund less shipping cost as long as the bottle is unopened, sealed and undamaged.
Our returns and exchange policy is 30 days. We are able to refund or exchange any orders that arrive faulty or damaged. Sometimes we will request evidence of this, so be sure to snap a photo if the outer box or product is damaged.
We can only reimburse the cost of returning items where they were delivered in error or the items were damaged or defective.
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